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Digital Transformation is reshaping government departments
The combination of technological advancement and customer demand is propelling governments to prioritise digital experiences.
However over 50% of digital transformation projects fail to adequately scale. This means they don’t realise the benefits of successful digital transformation such as increased efficiencies, cost reductions and greater compliance and transparency.
We help government agencies drive digital transformation success through strategic communication strategies that demystify complex changes, engage key stakeholders, and create a shared vision.
Want to discuss your strategy?
The Digital Transformation landscape
Over $9 billion
in active digital government projects are live as of June 2023.
$3 billion invested
by the Federal Government in initiatives that enable data and digital technology.
74% of the public service
works in agencies with major deliverables under the Digital Transformation Roadmap 2025.
Our insights
Digital transformation in the public service
The coming years are expected to be a truly transformational period in digital public services. A combination of technological advancement and customer demand for online services means that governments across the world are increasingly prioritising digital experiences. READ MORE >
Our transformation experts
Colin Anstie
Digital adoption, coaching and training
Colin is a business executive, change agent and communications expert, who is passionate about improving and transforming businesses with over 20 years’ experience. Colin has helped hundreds of clients uplift their capability to solve creative communications, change management and marketing challenges through Defence, government, banking, telco, technology and other sectors.
Colin brings a strong executive and user experience perspective to the project, driving measurable outcomes, with a focus on the success of the digital transformation program. He is a master of stakeholder engagement, leading teams, gaining buy in, and ensuring the project hits its goals.
Kathleen Rolfe
Strategic communications, change management
Kathleen is an expert in managing large transformation programs in government and higher education, driving success through strategic communication and change initiatives.
She has helped organisations navigate complex transitions, gain stakeholder buy-in and increase digital adoption spearheading transformation initiatives including:
- the development and implementation of strategic communication programs to showcase major enterprise reform within Defence
- planning and delivering a communication and engagement strategy to support a large-scale business transformation program for a leading university.
- Providing specialist communications advice to engage industry stakeholders in response to major regulatory changes in the transport sector.
Joe McKinley
Creative engagement, user centred design
Joe is a highly regarded Creative Director specialising in digital transformation through a customer experience lens. Over the past decade, Joe has been at the forefront of driving digital transformation by implementing scalable Design Systems and leading design teams with a strong governance framework.
Joe has partnered with diverse sectors including technology, utilities, government, and higher education to drive impactful digital strategies. Notable digital transformation projects include:
- Creating a delightful customer experience for Funlab brands that aligns with its unique brand personality.
- Developing a comprehensive multi-brand design language for Toyota Financial Services to enhance its expanding insurance portfolio.
- Collaborating with Defence Careers to implement a new design system aimed at attracting the next generation of Australian Defence Force recruits.
Our transformation advocates
We are really happy with how the strategy has come together. The roadmap details the work we need to do and its sequencing. Tracking the metrics will allow us to adjust our focus so we can reach our target.
Working with RD Consulting… has been exceptional due to the strategic vision, diversity of thought and ability to deliver marketing and communications with a bespoke approach.
Thanks for helping us communicate the value of our program to the entire community, it is really helping to bring people in.