Themes in digital transformation Setting Government up for success The coming years are expected to be a truly transformational period in digital public services. A combination of technological advancement and customer demand for online services means that governments...
Driving digital adoption of a new platform in a government department Our digital adoption strategy for a large federal government department is set to grow platform use by 150%, speeding up issue resolution and reducing reliance on overburdened, previous-gen systems....
Creating bespoke social media workshops for APS to embrace the digital-social environment Ambassadors, heads of mission and other Department of Foreign Affairs and Trade (DFAT) representatives face many challenges when using social media to achieve diplomatic aims. In...
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